The automatic voice system is a combination of computer technology and telephone switching technology. Simultaneous monitoring and recording of multiple calls is performed. The computer converts the content of the call into digital information and stores it on various storage devices in the form of voice files.
System Overview
The automatic voice system is a combination of industrial computer technology and telephone switching technology. Simultaneous monitoring and recording of multiple calls is performed. The industrial computer converts the call content into digital information, and stores voice files on various storage devices. The industrial computer can query through the user interface or telephone retrieval after processing. The inquired voice file can be directly broadcasted through a sound card or a telephone. By combining the voice card of a well-known enterprise in China, the research and development of Intelligent Weikong IPC product series has developed a stable, efficient and cost-effective automatic voice system. It has been widely used in many provinces and cities in China, and its products have been widely used by users. Accredited.
System functions
• Online real-time recording function:
The system can start the recording function, record the monitored user and automatically save the recording content and date and time information to the hard disk for reference.
• System voice real-time monitoring function:
Users can listen to any channel of the current call in real time as needed.
• Query, play function:
You can query and play recorded voice files as needed.
• Manual/Auto dump function
• Remote query and diagnostic maintenance functions